Shipping policy
Chelly Girl Shipping Policy
Chelly Girl features a mix of products fulfilled through third-party retailers and print-on-demand partners. Shipping times, carriers, and delivery policies may vary depending on the product purchased.
Amazon Affiliate Products
Some products featured on Chelly Girl are purchased through Amazon using affiliate links. Chelly Girl does not process or ship those orders. Shipping times, delivery estimates, tracking, lost-package claims, and other fulfillment questions for Amazon purchases are handled directly through Amazon under Amazon’s applicable shipping policies.
Print-on-Demand Products
Some Chelly Girl merchandise is made to order and fulfilled by a third-party print-on-demand provider.
Because these items are produced after your order is placed, please allow time for both production and shipping.
Estimated delivery times may vary based on:
- the product selected
- the print provider
- destination
- carrier delays
- seasonal demand
Tracking information will be provided when available after your order ships.
Processing Times
Print-on-demand items require production before shipment. Processing times may vary by product and provider.
Please note that estimated delivery dates are not guaranteed.
Shipping Costs
Shipping charges, when applicable, are calculated based on the product, fulfillment partner, destination, and available shipping method.
Multiple Items
If your order contains multiple products, items may be produced or shipped separately. This means you may receive more than one package for a single order.
Incorrect Shipping Information
Please review your shipping address carefully before submitting your order.
Chelly Girl cannot guarantee replacement or refund for orders delayed, lost, or returned due to an incorrect or incomplete address provided at checkout.
If you notice an error shortly after placing your order, contact us as soon as possible. Once an item has entered production or shipped, changes may no longer be possible.
Lost, Delayed, or Damaged Packages
Carrier delays can occasionally occur.
If a Chelly Girl order appears lost, arrives damaged, or has another shipping-related issue, contact us with your order number and details so we can review the situation with the fulfillment partner.
For products purchased through Amazon or another third-party retailer, please contact that retailer directly.
International Shipping
International availability, shipping costs, customs fees, duties, and taxes may vary by product and fulfillment provider.
Customers are responsible for any customs duties, import taxes, or fees required by their destination country unless otherwise stated.
Contact Us
For shipping questions related to products purchased directly through Chelly Girl, contact:
Email: chellygirl50@gmail.com
Include your order number and relevant details so we can help review the issue.